Tracking your order is easy! Here’s what each status means:
Pending – Your order didn’t go through due to a declined transaction.
Awaiting Fulfillment – We’ve received your order and are processing it for shipping.
Shipped – Your order is on the way! A tracking number will be provided soon if you haven’t received one yet.
Completed – Your order has been successfully delivered.
Canceled – Your order has been canceled.
Refunded – Your order has been fully refunded.
Partially Refunded – A portion of your order has been refunded.
Still have questions? We’re happy to help!
We are available 7 days a week from 7 am to 6 pm PST
Email: hello@supergut.com
Live chat: https://www.supergut.com/contact-us
Mobile SMS (Text only): +1 323-784-0062