Pre-orders
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Absolutely! If you decide to cancel your pre-order and want a full refund before we ship it out, just reach out to our customer experience team at hello@supergut.com. They'll assist you through the process.
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When you pre-order a product, you usually pay for it in full upfront. We'll ship your order according to the estimated timeframe provided during the checkout process.
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What if I order multiple products and some of them are not "Pre-order" items?
The entire order will be treated as a pre-order according to the deadline specified during checkout. -
A pre-order is a purchase where a customer buys Supergut products before they are available to everyone else. Essentially, it's a way to reserve an item in advance.
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What products are available for pre-order?
Gut Healthy GLP-1 Booster and Gut Healthy Prebiotics Bars -
When can I anticipate the shipment of my pre-order?
The timing of shipment depends on when you purchased our products. Pre-orders typically begin shipping around the middle or end of the subsequent month. You can locate the estimated date in your email confirmation or by reviewing your orders online through your account.